Who Operates This Website
This website is operated by Astros Marketing (Pty) Ltd on behalf of Raynen, based in Alrode, Alberton, Ekurhuleni. Raynen supplies and services industrial water chillers and cooling units for lasers, moulds and process lines across South Africa, including Johannesburg, Pretoria, Durban, Cape Town and Rustenburg.
The purpose of this site is to provide general information about our equipment, services and business contact process. It does not create a sales contract, service agreement or warranty unless that is confirmed in writing by Raynen.
Permitted Use Of The Site
You may use this website for lawful purposes only and in a way that does not interfere with normal operation, security or access. You must not misuse forms, upload harmful code, attempt unauthorised access or use the site in a manner that could damage Raynen or any other party.
- Use the site for genuine business enquiries only.
- Do not copy, scrape or redistribute content without permission.
- Do not post false, misleading or unlawful information through the enquiry form.
- Do not attempt to interfere with site security, servers or data.
Information On Products And Services
Raynen takes care to present accurate information, but product details, service descriptions, capacities, lead times and availability may change without notice. Cooling requirements can differ between laser systems, moulding operations and process lines, so final recommendations depend on site conditions, duty cycles, water quality, ambient temperatures and electrical supply.
Any guidance provided through the website is general in nature. Before installation, commissioning or modification of a chiller system, the site conditions must be checked and the final scope agreed with Raynen. This is especially important where load-shedding, coastal humidity, dust or municipal water quality may affect performance.
Enquiries, Quotations And Service Requests
When you submit an enquiry through the contact page, you confirm that the information provided is accurate and that you are authorised to request information or services on behalf of your business. Raynen may contact you to clarify technical details, arrange a site visit or discuss the most suitable solution for your application.
- All quotations remain subject to confirmation after technical review.
- Pricing may change if the scope, site conditions or equipment specification changes.
- Temporary cooling, breakdown repairs and retrofits may require urgent scheduling and access to the premises.
- Service dates are subject to technician availability, parts availability and site readiness.
Intellectual Property And Site Content
All text, photographs, drawings, layouts and other content on this website are owned by or licensed to Raynen or Astros Marketing (Pty) Ltd unless stated otherwise. You may view and print pages for internal business reference, but you may not reproduce, alter, publish or distribute content for commercial use without prior written permission.
Any trade marks, product names or third-party references that appear on the site belong to their respective owners. Their inclusion is for identification only and does not imply endorsement, partnership or ownership by Raynen.
Liability, Links And Governing Law
To the fullest extent allowed by South African law, Raynen and Astros Marketing (Pty) Ltd will not be liable for indirect, incidental or consequential loss arising from use of this website, including loss of profit, production downtime or data loss. Nothing in these terms excludes liability that cannot lawfully be excluded.
- External links are provided for convenience and are not controlled by Raynen.
- We do not accept responsibility for third-party websites, services or content.
- These terms are governed by the laws of the Republic of South Africa.
- Any dispute arising from use of this website will be dealt with in South African courts with jurisdiction.
If any part of these terms is found to be unenforceable, the remaining terms will continue in effect.
Updates To These Terms
Raynen may update these terms from time to time to reflect operational changes, legal requirements or changes to the way the website is used. The latest version will apply from the date it is published on this page.
If you continue using the website after an update, that use will be taken as acceptance of the revised terms. For the avoidance of doubt, the version displayed here is the current website terms for visitors, customers and prospective clients using the enquiry form.